Performance Standards in the Public Sector
Foundation Trust Hospital challenged with increasing demands on A&E and a requirement to meet the national 4 hour standard from attendance to treatment
Transformational Change and Process redesign in the Public Sector
Foundation Trust Hospital challenged to maintain elective care during a period of increases in emergency admissions.
Pharmaceutical Company Turnaround
A pharmaceutical Company affiliate in the UK was failing with 30% staff turnover, failure to meet financial targets and key functions absent or vacant
Financial Turnaround in Private Sector
Pharmaceutical affiliate failing to meet financial targets for 5 years, staff turnover of 30% and key functions vacant
Public Sector Cultural Change
A Foundation Trust was in the bottom quartile in the country for patient satisfaction measured by the Net Promoter Score. The decline had lasted over three years and was getting worse.