Performance Standards in the Public Sector

Situation

Foundation Trust Hospital challenged with increasing demands on A&E and a requirement to meet the national 4 hour standard from attendance to treatment

Action

Implemented a consultant lead service 7 days a week including during peak evening and weekend hours with defined clinical leadership of the initiative.

Result

Significant reduction in times to initial patient assessment and treatment which exceeded national standards. This reduction was sustained over time.

A&E Assessment 95th Centile A&E Wait to Treat Time